The Village owned water department provides water service to many Sleepy Hollow residents. New residents should call 847-426-6700 extension #1702 or woneill [at] sleepyhollowil.org (email the Utility Billing Clerk) for water and/or sewer service information. Water meters are generally read on the last day of the month and payments are due monthly, generally the first week of the month. Payments made after the Due Date incur a 10% Late Penalty. If you believe that there is an error in your bill, please contact the woneill [at] sleepyhollowil.org (Utility Billing Clerk). If the issue is not resolved, you may contact the Water & Sewer Village Trustee. If the issue is still not resolved, you may bring the issue before the Board of Trustees for final determination.
Sewage disposal for most homes in the Village is by septic system. Owners of these homes are responsible for their systems. Homeowners should be sure it operates properly and does not cause unpleasant odors or health hazards.
There is an area in Sleepy Hollow that is connected to sewers. This area is on the east side of Sleepy Hollow where the water table is very high and no longer able to accept septic systems. These residents are also reminded that it is illegal to connect a sump pump drain into the sewer line. Homeowners in violation face a fine of up to $750.00.
FINAL READING
A final reading must be taken from your meter when the current resident moves out. Please complete the Final Reading Form and email it woneill [at] sleepyhollowil.org (Utilities Billing) or call the Water Department at 847-426-6700 extension #1702 before the closing date to make arrangements for our Public Works Department to take the read from the meter.
The Village of Sleepy Hollow purchases both water and sewer services from surrounding communities. Therefore, our rates are adjusted based on price increases from these communities.
|
Water |
Sewer |
|
|
Fixed Demand Charge |
$30.00 |
$30.00 |
| Water Infrastructure | $50.00 as of 5/1/26 | |
|
Usage Rate |
$10.00 per 1,000 gallons | $11.00 per 1,000 gallons |
|
Meter Rate (dependent on size) |
$3.45 - 3/4" Meter $3.89 - 1" Meter $11.00 - 1 1/2" Meter $12.96 - 2" Meter $14.66 - 3" Meter |
|
|
Flat Rate Sewer |
$150 |
For questions regarding water/sewer service or billing issues, please contact Wendy at woneill [at] sleepyhollowil.org (woneill[at]sleepyhollowil[dot]org).
Stormwater
The following information is provided to educate the public about stormwater best management practices and efforts that can be made to help protect our water.
- Kane County Environmental Resources Information Page: This link to the "Clean Water for Kane" section of the Kane County website includes numerous educational materials pertaining to water protection. The information is broken down into specific categories outlining efforts that can be made by municipalities, residents, educators and children.
- U.S. Environmental Protection Agency Water Page: This page from the U.S. Environmental Protection Agency website provides information on national water issues and resources for how people can help protect water.
- Stormwater Education Brochures: Hard copies of the following education brochures along with the Kane County Recycles Green Guide are also available at the Village Hall and Public Works facilities.
Sleepy Hollow Utility Payments
The latest Water Quality Report can be found below: